SMS Communications Policy

Pacific Coast Re-Bath · Last updated May 2026

This policy describes how Pacific Coast Re-Bath ("we," "us," or "our") uses SMS / text messaging to communicate with prospective and current customers. Pacific Coast Re-Bath is a trade name of M2 Investments, Inc.

Opt-In and Consent

You consent to receive SMS messages from Pacific Coast Re-Bath when you request a bathroom remodel consultation and agree to be contacted by text through any of the following channels:

• Submitting an online request for a free consultation and checking the optional SMS consent box (for example, on our web form at /sms-signup)
• Calling our business line at (805) 485-5888 and providing verbal consent to a representative
• Providing your mobile number in person at our Oxnard showroom, or at a home show or community event, and agreeing to receive texts

For documentation of how consent is collected at each of these channels (verbatim scripts and consent language), see our SMS Opt-In Consent Evidence page.

Messages are about your own inquiry: appointment confirmations, appointment reminders, and follow-up communications about your bathroom remodel consultation.

No Sharing of Mobile Opt-In Data

Pacific Coast Re-Bath does NOT share or sell your mobile phone number, SMS opt-in consent, or message content with third parties or affiliates for marketing or promotional purposes. Your mobile information remains with Pacific Coast Re-Bath and is used solely to communicate with you about your inquiry, appointment, or active project.

We may use trusted service providers (such as our SMS infrastructure provider) to deliver these messages on our behalf. Those providers are contractually prohibited from using your mobile information for any purpose other than message delivery.

Message Frequency

Message frequency varies based on your engagement with us. You can typically expect approximately 2–10 messages per month, primarily during the active inquiry, scheduling, and project phases.

Message and Data Rates

Message and data rates may apply. Please consult your mobile carrier for details on any charges that may apply to incoming or outgoing text messages.

Opt-Out (STOP)

You can opt out of SMS communications at any time by replying STOP to any message you receive from us. Once you reply STOP, you will receive a final confirmation message and will not receive further SMS communications from Pacific Coast Re-Bath unless you re-subscribe.

Help (HELP)

For help with our SMS program, reply HELP to any message you receive, call us at (805) 485-5888, or email us at info@pcrebath.com.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Contact

Pacific Coast Re-Bath (a trade name of M2 Investments, Inc)
813 Ventura Blvd, Oxnard, CA
(805) 485-5888
info@pcrebath.com